Contact us
We are available to answer your questions or information requests.
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Opening Hours
- From Monday to Sunday, 10 AM to 7 PM (Paris time)
We do our best to respond quickly and assist you with your inquiries.
FAQ – Contact and Returns
What are your response times?
We respond to all requests within 24 hours maximum.
Do you ship internationally?
Yes, we ship worldwide with careful packaging and secure tracking.
What are your delivery times?
Orders are prepared and shipped within 1 to 2 business days. Delivery times depend on the destination country.
Do you accept returns?
We only accept returns if the item does not match the description or arrives damaged.
According to European law, EU buyers still have a 14-day withdrawal right (except for legal exceptions).
How can I track my order?
A tracking number is provided as soon as the order is shipped.